FAQ Help Center
If you're new to winemaking or looking to source new wine grapes for your exisiting procedures, this guide will help you learn more about us.
Frequently asked questions
What Is The Minimum Number Of Cases For Delivery?
Minimum orders will consist of 40 cases if delivery is within London, otherwise for delivery outside of London there is no minimum as its transported with a pallet service company.
What are the delivery charges for your wine grapes?
We charge £1.50 per case for deliveries within London. For deliveries outside London, the cost depends on the pallet service company and your postcode. Please provide your postcode for an accurate quote.
I Want To Buy In Bulk. What Should I Do?
Please, contact us before the season starts, so we can best accommodate your requirements. (Bulk orders consist of 450 boxes or more)
I Am Ordering For My Friends. What Would I Need To Do Or Say To You?
For multi drops delivery, please let us know beforehand as we can arrange a driver who is aware of the situation to allow him time to deliver your grapes all in one go.
Who Delivers The Wine Grapes?
We have a trusted driver and helper. They are always in contact with the office to prevent delays in receiving your wine grapes. If you are based outside of London we normally use a third party pallet service, they will be in touch regarding delivery.
Where Are You Based?
Our warehouse is located in Nazeing (EN9 2PA), and we deliver to the whole of the UK.
Can I Bring My Own Van To Collect The Grapes From You?
Yes of course, we have a forklift allowing for quick collections.
Do you assist with unloading the wine grapes?
Yes, our driver will assist with unloading the grapes. Just let them know where you want the grapes to go. Please be mindful of any current COVID-19 guidelines.